We will deliver your parcels to the best courier services available so you can get what it is that you ordered with ease.
Free Delivery 5-7 Days (orders over £75)
In-stock orders will be delivered to you within 5-7 working days.
Standard Delivery 3-4 Days (£4.95)
In-stock orders will be delivered to you within 4-5 working days.
Working Days and Bank Holidays
Working days are Monday to Friday excluding UK Bank Holidays.
Bank Holidays are not normal working days and therefore should be excluded from processing times.
Pre-orders & Extended Dispatch Items
If you have placed an order with us for items that are on backorder, we will send it by the delivery method of your preference once they come in.
If you’re ordering any pre-ordered or out of stock products from our site, don’t worry! We’ll ship them to you as soon as possible.
In more active times we may have to ship your item(s) straight from suppliers warehouses.
Most of our suppliers have warehouses in and across Europe so your item(s) might take a little longer than expected. If this is the case we will let you know.
Our standard service is Royal Mail First Class Post and DPD, larger items will always be dispatched with either DPD or Parcelforce.
As soon as we’ve dispatched your order, you’ll receive an email from us confirming the details of your purchase and the delivery method you’ve chosen. We’ll point you in the right direction of tracking the progress of your delivery too.
Some orders can be collected from our Wells Office but before making the trip to see us please contact us first so that we can arrange for your order to be sent to us from our warehouse for you to collect. Unfortunately due to security reasons you cannot collect your order direct from our warehouse.